AI-PoweredCustomer Intelligence

The only platform for non-annoying customer feedback that helps customer, product, and marketing teams glow.

  1. Red Bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone

We transform f r a g m e n t e d into clear, decision-ready insights across your whole organization.

Feedback from every touchpoint

Collect feedback from reviews, app stores, support conversations, product channels, surveys and more.

Instant insights, no manual work

Use Athena AI Agent to analyze feedback data, find patterns, summarize themes, and generate reports automatically. Work from your favorite AI tools or the platform itself.

One customer truth for every team

Give product, research, CX, marketing, and leadership teams clear insights they can act on immediately.

Capabilities

All you need to make your customers happy

Platform overview
AI Agent

Meet Athena

Your always-on AI analyst monitors customer signals, surfaces what changed and why, and recommends what to fix next.

Meet Athena
Athena topics impact breakdown showing positive and negative drivers
Athena alert showing an NPS drop with anomaly detection
Athena NPS score trend showing a detected drop over time

Enterprise ready

Platform for most demanding teams and their agents

Integrations

Connect your entire feedback stack

200+ native integrations plus API, MCP, and webhooks. Sync CRM, support, and marketing tools—or query live feedback from ChatGPT and Claude—so every response lands in context with the account metadata your teams need.

Explore integrations

Security

Enterprise-grade security

GDPR and CCPA compliance, TLS 1.2 in transit, AES-256 at rest, SSO, and two-factor authentication for teams with strict data governance requirements.

Learn more

Support

Support for demanding teams

Get onboarding help, migration guidance, and responsive support from people who know customer feedback programs—not a faceless ticket queue.

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Loved by thousands of professionals

G2
4.9/5
Responsly platform helps us to manage customer satisfaction and communication within our organization.

Alice Zborowska

Administration Specialist

Red Bull
Customer Experience platform that doesn't require lifetime to implement. In one week we implemented it across 200+ people organization.

Simon Krupnik

Marketing Director at Dombi

Dombi
We automated the process of monitoring every aspect of the product experience.

Tom Groenewald

Product Experience Manager

BNP Paribas
Responsly platform help us immediately check the expectations of our employees.

Anna Szpot

Learning & Development Specialist

Axel Springer
Thanks to the Responsly platform, we can conduct surveys among our employees in an extremely simple and effective way.

Sarah M.

Director at Man Trucks

Man
We decrease the drop rate from our surveys by 40% after moving to Responsly

Alice Matyla

CX Manager

DB Schenker
Responsly platform help us get to know our customers better and increase the quality of our services.

Aneta Pezda

Internal Communication Specialist

Schindler
Monitoring customer experience is easy with Responsly. The survey builder is incredibly user-friendly.

Robert Blok

Customer Experience Manager

Viessmann
Responsly's survey builder helped us get 3x more responses compared to our old tool.

Jennifer K.

HR Manager

Talk to us!