Blog. Excellent experience management is based on great communication with people.

How to Calculate Net Promoter Score (NPS): NPS calculation
How to

How to Calculate Net Promoter Score (NPS): NPS calculation

In today’s business landscape, NPS calculation has become a recognized and popular method for measuring customer satisfaction and loyalty. While several metrics can help measure customer sentiment, one metric that has gained significant popularity and recognition is the Net Promoter Score (NPS). Developed by Fred Reichheld, a Bain & Company consultant, the NPS provides organizations […]

Karolina Konopka

Customer support manager

Karolina Konopka
Online Poll: From Creation to Distribution
How to

Online Poll: From Creation to Distribution

In the digital age, gathering feedback and insights from your audience has never been easier, thanks to the availability of free online poll makers. These versatile tools allow businesses, educators, researchers, and individuals to create and distribute polls, surveys, and questionnaires effortlessly. Whether you’re seeking to engage your audience, make data-driven decisions, or conduct market […]

Karolina Konopka

Customer support manager

Karolina Konopka
How to create survey on WhatsApp?
How to

How to create survey on WhatsApp?

WhatsApp is a popular communication platform that allows users to send text, voice and video messages, make phone calls, and conduct group chats. The app is available on various platforms such as iOS, Android, and others, and is used by millions of people around the world. When using this app, there is sometimes a need […]

Karol Koronowicz

Founder

Karol Koronowicz
Directional and non-directional hypothesis: A Comprehensive Guide
Opinions & Expertise

Directional and non-directional hypothesis: A Comprehensive Guide

In the world of research and statistical analysis, hypotheses play a crucial role in formulating and testing scientific claims. Understanding the differences between directional and non-directional hypothesis is essential for designing sound experiments and drawing accurate conclusions. Whether you’re a student, researcher, or simply curious about the foundations of hypothesis testing, this guide will equip […]

Karolina Konopka

Customer support manager

Karolina Konopka
The population of interest: what is it and how to identify it?
Opinions & Expertise

The population of interest: what is it and how to identify it?

When conducting research, it is crucial to clearly define the population of interest. But what exactly is the population of interest, and how do we identify it? In this article, we will delve into the concept of the population of interest, its significance in research, and provide practical guidance on how to accurately define and […]

Karolina Konopka

Customer support manager

Karolina Konopka
What is a double-barreled question, and how do you avoid it?
Opinions & Expertise

What is a double-barreled question, and how do you avoid it?

If you’ve ever encountered a survey or questionnaire that left you confused or unsure how to answer, chances are it contained a double-barreled question. In this article, we’ll explore what double-barreled questions are, why they should be avoided, and provide practical tips on how to identify and steer clear of them in your own surveys. […]

Karolina Konopka

Customer support manager

Karolina Konopka
Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

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