Blog. Excellent experience management is based on great communication with people.

In the business world, retaining customers is just as crucial, if not more so, than acquiring new ones. Maintaining a strong and loyal customer base is a significant factor for long-term success. One key metric often utilized to measure effectively how well a business retains its customers is the customer turnover rate. In this detailed […]

Conversational forms are the current trend. The reason of the growing popularity is a better completion rate. This debate transcends mere stylistic preference, touching the core of how effectively we convey ideas, emotions, and information in an increasingly interconnected world. On the one hand, conversational forms, known for their informal, relatable tone, mirror everyday dialogue, […]

Beyond casual conversations, WhatsApp is also a fantastic platform for interactive engagement. Creating a quiz is one way to add a touch of fun and knowledge-sharing to your WhatsApp group. Whether for educational purposes, team-building, or just for a good time, crafting a quiz on WhatsApp is simpler than you might think. In this step-by-step […]

Crafting surveys prioritizing the principles of the General Data Protection Regulation (GDPR) is a legal necessity and a testament to your commitment to data protection. In this comprehensive guide, we’ll walk you through the essential steps to create a GDPR-compliant survey, ensuring you collect valuable insights while respecting individuals’ privacy rights. What is a GDPR […]

In the digital age, where student experiences evolve, feedback connects learners and educational institutions. Responsly emerges as the game-changer, redefining the landscape as the best survey maker for students. This blog post explores why Responsly is not just a survey maker but the ultimate tool for enhancing student engagement and feedback. The Evolution of Survey […]

Customer satisfaction is a key determinant of success. Net Promoter Score (NPS) has emerged as a widely recognized customer loyalty and satisfaction metric. To stay ahead, businesses are turning to Artificial Intelligence (AI) to enhance their NPS and create a customer-centric culture. In this blog post, we’ll explore how AI can be leveraged to improve […]