Blog. Excellent experience management is based on great communication with people.

Benefits of Product Feedback Surveys: Key Areas to Explore and Example Questions
Product

Benefits of Product Feedback Surveys: Key Areas to Explore and Example Questions

It is essential for any company to regularly conduct product feedback surveys. These surveys enable companies to gather valuable insights on their products, which can then be used to improve the product or service. In addition, feedback surveys also foster a sense of customer engagement and loyalty, showing customers that the company values their opinions […]

Karolina Konopka

Customer support manager

Karolina Konopka
8 tips to get feedback from customers effectively
Customers

8 tips to get feedback from customers effectively

Customer feedback is an essential tool for business growth and improvement. It is a known fact that companies that listen to their customers and act upon their feedback are more likely to succeed in the long run. However, obtaining honest and valuable feedback can be a challenge for most companies. While there are many ways […]

Karolina Konopka

Customer support manager

Karolina Konopka
10 best SurveyMonkey alternatives and competitors
Opinions & Expertise

10 best SurveyMonkey alternatives and competitors

You are in the right place if you are searching for the top-rated free SurveyMonkey alternatives. Plenty of survey tools are available in the market, each with its own features and available at varying price points. While a particular brand or product may be deemed the best in the industry, exploring other options that can […]

Karolina Konopka

Customer support manager

Karolina Konopka
Using ChatGPT for survey and questions creation
Opinions & Expertise

Using ChatGPT for survey and questions creation

As a language model, ChatGPT is a versatile tool that can assist with a wide range of tasks, including survey creation. With its advanced natural language processing capabilities, ChatGPT makes it easy to design and execute surveys precisely and easily. Whether you’re conducting research, gathering feedback, or trying to better understand your target audience, ChatGPT […]

Karolina Konopka

Customer support manager

Karolina Konopka
5 reasons you should measure employee performance
Employees

5 reasons you should measure employee performance

The importance of performance measurement cannot be overstated. It is the foundation of productivity, effectiveness, and success. In fact, it is a widely accepted fact that a company is only as good as its employees. As such, managers and human resources (HR) must work together to develop effective performance measurement tools and strategies to ensure […]

Karolina Konopka

Customer support manager

Karolina Konopka
Top 5 Customer Experience Management Software of 2023
Opinions & Expertise

Top 5 Customer Experience Management Software of 2023

Creating a positive and memorable customer experience is essential in ensuring customers keep using your service long-term. It is important to take into account a wide range of factors that contribute to such an experience. For example, customer service interactions can significantly shape a customer’s perception of your service. Ensuring that your customer service representatives […]

Karolina Konopka

Customer support manager

Karolina Konopka
Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

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