Blog. Excellent experience management is based on great communication with people.

Employer branding – how to build an attractive employer image?
Employees

Employer branding – how to build an attractive employer image?

Employer branding, or building an employer’s brand, is key to a company’s success strategy. In today’s times, when competition for the best talents is growing, having a strong employer brand can significantly facilitate the recruitment process. Employers with a good reputation are perceived as more attractive in the job market, which can attract more candidates […]

Karolina Konopka

Customer support manager

Karolina Konopka
The Top 5 Metrics for Measuring Candidate Experience
Employees

The Top 5 Metrics for Measuring Candidate Experience

The challenge of attracting and retaining the best talent is more pronounced than ever. As companies and organizations of all kinds work tirelessly to construct robust and attractive employer brands, there is one aspect that should be given paramount importance – the experience of the candidate. Delivering a positive experience for potential candidates is not […]

Karolina Konopka

Customer support manager

Karolina Konopka
Net Sentiment Score – A powerful metric in sentiment analysis
Opinions & Expertise

Net Sentiment Score – A powerful metric in sentiment analysis

In the digital age, where information flows freely across the vast internet landscape, understanding how people feel about a particular topic or brand is invaluable. Whether it’s for businesses aiming to gauge customer satisfaction or researchers analyzing public opinion, sentiment analysis has become a cornerstone in extracting meaningful insights from the sea of online data. […]

Karolina Konopka

Customer support manager

Karolina Konopka
6 Candidate Experience Mistakes You Should Avoid
Employees

6 Candidate Experience Mistakes You Should Avoid

In the fiercely competitive talent acquisition landscape, providing an exceptional candidate experience is not just desirable—it’s paramount. Organizations that put a premium on a recruitment process that is both positive and streamlined do more than simply attract the highest caliber of talent; they also enhance and elevate their employer brand, which leads to a more […]

Karolina Konopka

Customer support manager

Karolina Konopka
How to implement NPS surveys: A step-by-Step guide
How to

How to implement NPS surveys: A step-by-Step guide

Net Promoter Score (NPS) is a widely-used metric that helps businesses measure customer loyalty and satisfaction. Implementing NPS surveys can provide valuable insights into your customers’ perceptions of your products or services. In this step-by-step guide, we’ll walk you through the process of setting up and conducting Net Promoter Score surveys to enhance your understanding […]

Karolina Konopka

Customer support manager

Karolina Konopka
Customer Advisory Board: Definition & Best Practices
Customers

Customer Advisory Board: Definition & Best Practices

In today’s dynamic business landscape, companies are realizing the value of customer-centric approaches to foster innovation and drive sustainable growth. One such powerful strategy gaining prominence is the formation of Customer Advisory Boards (CABs). A Customer Advisory Board is a select group of customers who collaborate with a company to provide insights, feedback, and strategic […]

Karolina Konopka

Customer support manager

Karolina Konopka
Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

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