Blog. Excellent experience management is based on great communication with people.

Employee loyalty and engagement are crucial components of a thriving workplace. One powerful tool that organizations are increasingly leveraging to measure and enhance these aspects is the Employee Net Promoter Score (eNPS). Built on the foundation of the well-known Net Promoter Score (NPS) used for gauging customer loyalty, eNPS offers a streamlined and effective way […]

One of the most effective ways to understand and engage with customers is through feedback. Traditional methods, like paper surveys or emails, often fall short due to low response rates and delayed feedback loops. Enter kiosk survey – an innovative, efficient, and interactive way to gather insights right at the point of customer experience. What […]

In today’s world, online reviews are a crucial element in building a company’s reputation. Customers increasingly rely on Google reviews to make purchasing decisions. Positive reviews can significantly enhance trust in your brand, attract new customers, and improve visibility in search results. One of the most effective ways to gather positive reviews is through customer […]

Businesses are constantly seeking efficient ways to gather feedback from their customers, share promotional messages, and conduct marketing research. One of the most effective methods to collect this valuable information is through email surveys. However, the key to successful feedback collection lies in using the right tools. In this blog post, we’ll delve into the […]

In 2024, the quest for optimal employee satisfaction drives the rise of employee experience platforms. These platforms revolutionize recruitment, onboarding, performance management, and feedback, enhancing workplace culture. Explore the top 15 platforms setting the standard for employee experience this year. What are Employee Experience Platforms? Employee Experience Platforms (EXPs) are integrated solutions designed to enhance […]

Kahoot! has long been a favorite for educators and trainers seeking to make learning more engaging through interactive quizzes and games. However, many other tools offer unique features that can enhance learning experiences even further. Here, we present ten fantastic Kahoot alternatives that you can use to boost engagement in your classroom or training sessions. […]