Blog. Excellent experience management is based on great communication with people.

As businesses strive to stay competitive, they need rapid, actionable insights. Microsurveys offer a streamlined way to gather essential feedback with minimal disruption. By deploying brief, targeted surveys at key touchpoints, you can capture valuable insights from customers with ease. Whether you’re assessing initial impressions during onboarding, gauging satisfaction post-purchase, or gathering feedback on new […]

Recurring surveys are invaluable tools for businesses looking to monitor customer satisfaction, employee engagement, and overall operational efficiency. In this comprehensive guide, we’ll explore the benefits of recurring surveys and various effective methods for deploying them, including email, SMS, and WhatsApp. What are recurring surveys? Recurring surveys are systematic feedback collection tools designed to be […]

In communication contexts such as surveys, interviews, and educational assessments, the way questions are structured significantly impacts the quality and usefulness of the information collected. Among the various question types, close-ended questions are particularly common. These questions are designed to elicit specific, straightforward responses from respondents. In this blog post, we will explore the essence […]

In the dynamic world of survey distribution, choosing the right channel can significantly impact your engagement and response rates. Two popular channels, WhatsApp vs. SMS, offer unique advantages and cater to different business needs. At Responsly, we offer robust solutions for both SMS and WhatsApp as a survey distribution to meet diverse business needs. Selecting […]

WhatsApp has emerged as a versatile platform for communication, not just for personal conversations but also for business interactions. Leveraging WhatsApp for surveys can yield high response rates due to its ubiquitous use and convenience. The questions you ask are crucial to making your WhatsApp surveys effective and engaging. Here’s a guide to crafting the […]

Surveys are a cornerstone for gathering essential data for customer experience, market research, or employee satisfaction. While many dedicated survey tools are available, managing the resulting data efficiently can be challenging. Enter Implement a Notion for surveys to not only create and organize content but most importantly create powerful databases.In this post, we’ll explore how […]