Blog. Excellent experience management is based on great communication with people.

Introducing a new employee – what are the onboarding costs
Employees

Introducing a new employee – what are the onboarding costs

Companies that invest adequate time and effort in creating comprehensive and collaborative onboarding experiences typically achieve higher levels of employee retention, productivity, and engagement. In fact, 69% of employees are more likely to stay with a company for at least three years if they have a positive onboarding experience. Despite the initial significant appearance of […]

Karolina Konopka

Customer support manager

Karolina Konopka
Sentiment Score: What it is & How to calculate it?
Customers

Sentiment Score: What it is & How to calculate it?

In data analysis and natural language processing, sentiment analysis has emerged as a powerful tool to gauge the emotional tone behind textual data. It helps understand the opinions, attitudes, and emotions expressed in written content, whether it’s social media posts, customer feedback, or news articles. Among the various metrics used in sentiment analysis, the sentiment […]

Karolina Konopka

Customer support manager

Karolina Konopka
10 Steps for Creating an Employer Branding Strategy
Employees

10 Steps for Creating an Employer Branding Strategy

A robust employer branding strategy not only streamlines the process of filling job openings but also plays a crucial role in retaining valuable talent. The significance of employer branding extends beyond organizations facing recruitment challenges; even those with an ample supply of candidates benefit from establishing a compelling employer brand. Despite the common association of […]

Karolina Konopka

Customer support manager

Karolina Konopka
The ultimate guide to customer retention
Customers

The ultimate guide to customer retention

Customer retention is more crucial than ever. Acquiring new customers is undoubtedly important, but retaining existing ones is equally, if not more, essential for sustained success. In this ultimate guide to customer retention, we will explore strategies and best practices to help businesses build lasting relationships with their customers and ensure long-term loyalty. What is […]

Karolina Konopka

Customer support manager

Karolina Konopka
9 tips to improve your candidate experience
Employees

9 tips to improve your candidate experience

The job market is more competitive than ever. Organizations are battling for a limited pool of candidates, so standing out is crucial in attracting top talent. Communicating what truly distinguishes your company can help attract promising job candidates, and one of the best ways to stand out in a competitive job market is a positive […]

Karolina Konopka

Customer support manager

Karolina Konopka
Employer branding – how to build an attractive employer image?
Employees

Employer branding – how to build an attractive employer image?

Employer branding, or building an employer’s brand, is key to a company’s success strategy. In today’s times, when competition for the best talents is growing, having a strong employer brand can significantly facilitate the recruitment process. Employers with a good reputation are perceived as more attractive in the job market, which can attract more candidates […]

Karolina Konopka

Customer support manager

Karolina Konopka
Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

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