Blog. Excellent experience management is based on great communication with people.

The ultimate guide to customer retention
Customers

The ultimate guide to customer retention

Customer retention is more crucial than ever. Acquiring new customers is undoubtedly important, but retaining existing ones is equally, if not more, essential for sustained success. In this ultimate guide to customer retention, we will explore strategies and best practices to help businesses build lasting relationships with their customers and ensure long-term loyalty. What is […]

Karolina Konopka

Customer support manager

Karolina Konopka
9 tips to improve your candidate experience
Employees

9 tips to improve your candidate experience

The job market is more competitive than ever. Organizations are battling for a limited pool of candidates, so standing out is crucial in attracting top talent. Communicating what truly distinguishes your company can help attract promising job candidates, and one of the best ways to stand out in a competitive job market is a positive […]

Karolina Konopka

Customer support manager

Karolina Konopka
Employer branding – how to build an attractive employer image?
Employees

Employer branding – how to build an attractive employer image?

Employer branding, or building an employer’s brand, is key to a company’s success strategy. In today’s times, when competition for the best talents is growing, having a strong employer brand can significantly facilitate the recruitment process. Employers with a good reputation are perceived as more attractive in the job market, which can attract more candidates […]

Karolina Konopka

Customer support manager

Karolina Konopka
The Top 5 Metrics for Measuring Candidate Experience
Employees

The Top 5 Metrics for Measuring Candidate Experience

The challenge of attracting and retaining the best talent is more pronounced than ever. As companies and organizations of all kinds work tirelessly to construct robust and attractive employer brands, there is one aspect that should be given paramount importance – the experience of the candidate. Delivering a positive experience for potential candidates is not […]

Karolina Konopka

Customer support manager

Karolina Konopka
Net Sentiment Score – A powerful metric in sentiment analysis
Opinions & Expertise

Net Sentiment Score – A powerful metric in sentiment analysis

In the digital age, where information flows freely across the vast internet landscape, understanding how people feel about a particular topic or brand is invaluable. Whether it’s for businesses aiming to gauge customer satisfaction or researchers analyzing public opinion, sentiment analysis has become a cornerstone in extracting meaningful insights from the sea of online data. […]

Karolina Konopka

Customer support manager

Karolina Konopka
6 Candidate Experience Mistakes You Should Avoid
Employees

6 Candidate Experience Mistakes You Should Avoid

In the fiercely competitive talent acquisition landscape, providing an exceptional candidate experience is not just desirable—it’s paramount. Organizations that put a premium on a recruitment process that is both positive and streamlined do more than simply attract the highest caliber of talent; they also enhance and elevate their employer brand, which leads to a more […]

Karolina Konopka

Customer support manager

Karolina Konopka
Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

Get answers today

It's really easy and we'll help you when needed
Sign up for free
  • No credit card required
  • No time limit on Free plan
Talk to us!