Blog. Excellent experience management is based on great communication with people.

Tag: Employee Experience

The Complete Guide to Candidate Experience
Employees

The Complete Guide to Candidate Experience

We live in a candidate-oriented market, which gives job seekers a lot of choice regarding where they want to work. For example, in the United States, there are two job positions for every unemployed person. Job seekers often care about the candidate’s experience more than anything else. After all, it gives them insight into what […]

Karolina Konopka

Customer support manager

Karolina Konopka
How to reduce employee turnover – 10 methods
Employees

How to reduce employee turnover – 10 methods

Employee turnover, the rate at which workers leave a business and are replaced, can pose a substantial challenge for many organizations. It can affect various aspects of an organization, from productivity levels to the overall morale of the workforce. Over time, these effects can compound, leading to a significant impact on the organization’s profitability and […]

Karolina Konopka

Customer support manager

Karolina Konopka
Early detection of burnout and depression with Dymphna AI
Employees

Early detection of burnout and depression with Dymphna AI

I’m pleased to announce that we’re opening beta access to our new app, Dymphna. Dymphna is your private mental health assistant. It will ask you questions on a regular basis and, if it detects potential issues such as burnout or depression, it will suggest consulting with a specialist or advise you to monitor the situation […]

Karol Koronowicz

Founder

Karol Koronowicz
What is the customer churn rate & how to calculate it?
Customers

What is the customer churn rate & how to calculate it?

In the business world, retaining customers is just as crucial, if not more so, than acquiring new ones. Maintaining a strong and loyal customer base is a significant factor for long-term success. One key metric often utilized to measure effectively how well a business retains its customers is the customer turnover rate. In this detailed […]

Karolina Konopka

Customer support manager

Karolina Konopka
Quiet Quitting: Understand and Prevent the Silent Resignation
Employees

Quiet Quitting: Understand and Prevent the Silent Resignation

The concept of job burnout and its adverse effects on the employee experience has gained significant attention. While employees may not always pack up their belongings and walk out the door, a phenomenon known as “Quiet Quitting” is becoming increasingly prevalent. This subtle form of resignation occurs when employees mentally disengage from their roles and […]

Karolina Konopka

Customer support manager

Karolina Konopka
Employee work-life balance: What it is & the benefits you should be offering
Employees

Employee work-life balance: What it is & the benefits you should be offering

In today’s fast-paced and competitive work environment, achieving a healthy balance between professional responsibilities and personal well-being has become increasingly important. Employee work-life balance is more than just a buzzword; it’s fundamental to a successful and sustainable workplace and employee experience. Let’s investigate what work-life balance entails and explore the significant benefits employers should consider […]

Karolina Konopka

Customer support manager

Karolina Konopka

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