Blog. Excellent experience management is based on great communication with people.

In today’s business landscape, the ability to calculate Net Promoter Score (NPS) has become one of the most reliable ways to measure customer satisfaction and loyalty. NPS is not just a metric—it’s a clear indicator of how likely customers are to recommend your product, service, or brand. By learning how to calculate NPS effectively, companies […]

If you’re searching for how to migrate from Delighted, you’re not alone. With Delighted shutting down in 2025, businesses worldwide are facing a crucial decision about their feedback strategy. By mid-2025, renewals will stop, and by the end of the year, the platform will no longer exist. For companies that have relied on Delighted to […]

Easier Typeform Alternative – Responsly While Typeform is renowned for its visually appealing and interactive survey designs, exploring other options can be beneficial. Different tools offer unique features, pricing models, and integrations that might better suit your needs. Whether you’re seeking advanced functionalities, cost-effective solutions, or enhanced user experiences, these top 10 Typeform alternatives provide […]

Collecting feedback has never been more crucial than in 2025. Whether you’re running a business, conducting market research, or improving employee engagement, online surveys remain one of the most effective ways to gather actionable insights. But with so many survey tools available, choosing the right one can be overwhelming. A good survey tool should be […]

In the world of data collection, the terms questionnaire vs survey are often used interchangeably—but they are not the same. If you’re building a customer feedback strategy, conducting market research, or trying to improve employee experience, knowing the difference can directly impact the accuracy and value of your insights. In this comprehensive guide, we’ll break […]

In the fast-paced world of data-driven decision-making, knowing which research method to choose is critical. Whether you’re conducting market research, employee engagement assessments, or customer satisfaction surveys, the design of your study can shape the insights you gather. One of the most widely used research methodologies in both academia and business is the cross sectional […]