Customer retention is critical to building a sustainable business. Studies show that acquiring new customers costs five times more than retaining existing ones, and a 5% increase in retention can boost profits by up to 95%. But how do you know if your retention strategies are working? By tracking specific customer retention metrics, you can […]
Karolina Konopka
Customer support manager
Popup surveys are a powerful tool for gathering real-time feedback from your website visitors. They appear as small windows or overlays on your site, prompting users to answer a few quick questions. When used correctly, popup website surveys can provide valuable insights that help businesses improve user experience, boost engagement, and drive conversions. In this […]
Karolina Konopka
Customer support manager
Email surveys are a powerful tool for businesses looking to gather valuable insights from their customers, employees, or target audience. Whether you’re aiming to improve customer satisfaction, gather product feedback, or understand market trends, email surveys can help you collect data efficiently and effectively. In this comprehensive guide, we’ll explore different email survey methods, share […]
Karolina Konopka
Customer support manager
As businesses strive to stay competitive, they need rapid, actionable insights. Microsurveys offer a streamlined way to gather essential feedback with minimal disruption. By deploying brief, targeted surveys at key touchpoints, you can capture valuable insights from customers with ease. Whether you’re assessing initial impressions during onboarding, gauging satisfaction post-purchase, or gathering feedback on new […]
Karolina Konopka
Customer support manager
Achieving Product-Market Fit (PMF) by business is often seen as the holy grail. It’s the point where your product meets the needs of the market in a way that generates sustainable demand and growth. But what exactly is Product-Market Fit, and why is it so crucial for your business success? In this blog post, we’ll […]
Karolina Konopka
Customer support manager
One of the most effective ways to understand and engage with customers is through feedback. Traditional methods, like paper surveys or emails, often fall short due to low response rates and delayed feedback loops. Enter kiosk survey – an innovative, efficient, and interactive way to gather insights right at the point of customer experience. What […]
Karolina Konopka
Customer support manager
You can modify this template in every possible way.
All templates work great on every device.
Use template Open form in a new window
