Blog. Excellent experience management is based on great communication with people.

Topic: Opinions & Expertise

Top 10 Kahoot! alternatives for 2024
Opinions & Expertise

Top 10 Kahoot! alternatives for 2024

Kahoot! has long been a favorite for educators and trainers seeking to make learning more engaging through interactive quizzes and games. However, many other tools offer unique features that can enhance learning experiences even further. Here, we present ten fantastic Kahoot alternatives that you can use to boost engagement in your classroom or training sessions. […]

Karolina Konopka

Customer support manager

Karolina Konopka
What is an AI Survey Question Generator? – How to use it?
Opinions & Expertise

What is an AI Survey Question Generator? – How to use it?

In today’s data-driven world, the ability to gather and analyze information efficiently is paramount. Surveys are a crucial tool for this purpose, enabling businesses, researchers, and educators to collect valuable insights. However, creating effective surveys can be a daunting and time-consuming task. Enter the AI Survey Question Generator—a revolutionary tool designed to streamline and enhance […]

Karolina Konopka

Customer support manager

Karolina Konopka
7 Easy online test maker tools
Opinions & Expertise

7 Easy online test maker tools

Nowadays, creating online tests has become very popular, both among teachers and entrepreneurs. Thanks to online test maker tools, you can quickly and easily assess the knowledge of students, employees or customers. However, choosing the right online easy test maker tools can be difficult, so we have prepared a list of the five best tools […]

Karolina Konopka

Customer support manager

Karolina Konopka
5 Best free online quiz makers
Opinions & Expertise

5 Best free online quiz makers

Are you looking to create interactive content that captivates your audience? Online quiz makers are an excellent way to engage your readers, whether you’re a teacher, marketer, or content creator. In this post, we’ll explore five of the best free online quiz makers available today, each offering unique features to suit your needs. Free online […]

Karolina Konopka

Customer support manager

Karolina Konopka
Net Sentiment Score – A powerful metric in sentiment analysis
Opinions & Expertise

Net Sentiment Score – A powerful metric in sentiment analysis

In the digital age, where information flows freely across the vast internet landscape, understanding how people feel about a particular topic or brand is invaluable. Whether it’s for businesses aiming to gauge customer satisfaction or researchers analyzing public opinion, sentiment analysis has become a cornerstone in extracting meaningful insights from the sea of online data. […]

Karolina Konopka

Customer support manager

Karolina Konopka
First Contact Resolution Rate (FCR)
Opinions & Expertise

First Contact Resolution Rate (FCR)

In the dynamic customer service landscape, businesses constantly seek ways to enhance efficiency, reduce costs, and, most importantly, improve customer satisfaction. One crucial metric that plays a pivotal role in achieving these objectives is the First Contact Resolution Rate (FCR). In this blog post, we’ll delve into the significance of FCR, its impact on customer […]

Karolina Konopka

Customer support manager

Karolina Konopka

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