Blog. Excellent experience management is based on great communication with people.

Topic: Opinions & Expertise

Open-Ended vs. Close-Ended Questions: When and How to Use Them
Opinions & Expertise

Open-Ended vs. Close-Ended Questions: When and How to Use Them

When designing surveys and questionnaires, one of the crucial decisions we face is whether to employ open-ended or closed-ended questions. However, it’s essential to recognize that each type has its own advantages and limitations and serves distinct purposes. In this article, we’ll explore the dynamics between open-ended and closed-ended questions and how their unique characteristics […]

Karolina Konopka

Customer support manager

Karolina Konopka
How to ask survey questions that people will want to answer?
Opinions & Expertise

How to ask survey questions that people will want to answer?

Surveys are invaluable for gathering insights, understanding customer experience, and enhancing business strategies. However, the success of a survey hinges on the questions it contains. Designing survey questions that people want to answer requires finesse, clarity, and an understanding of the respondent’s perspective. An effective strategy to craft survey questions not only capture attention but […]

Karolina Konopka

Customer support manager

Karolina Konopka
Market segmentation: definition, types, benefits
Opinions & Expertise

Market segmentation: definition, types, benefits

Market segmentation stands as a powerful strategy that enables businesses to decode the diverse preferences and behaviors of their customer base. By categorizing the market into smaller, manageable segments, companies can tailor their efforts to cater to specific needs. In this blog post, we’ll delve into the concept of market targeting, explore its various types, […]

Karolina Konopka

Customer support manager

Karolina Konopka
Deep Dive into Exit Surveys for Employees, Customers, and Members
Opinions & Expertise

Deep Dive into Exit Surveys for Employees, Customers, and Members

Organizations across various industries are beginning to realize the significance of feedback in shaping their strategies and enhancing their operations. In order to stay competitive, it is critical to have a deep understanding of what stakeholders think and feel about the company’s products, services, and culture. Among the multitude of tools available, exit surveys have […]

Karolina Konopka

Customer support manager

Karolina Konopka
5 best AI Quiz generation tools
Opinions & Expertise

5 best AI Quiz generation tools

Quizzes have become an integral part of modern education and training methods. They help assess knowledge, reinforce learning, and engage learners. However, creating quizzes can be time-consuming and challenging. Fortunately, Artificial Intelligence (AI) advancements have led to the development of powerful quiz-generation tools. This article will explore the five best AI quiz generation tools that […]

Karolina Konopka

Customer support manager

Karolina Konopka
Notion Forms vs Responsly – Best way to connect forms with Notion
Opinions & Expertise

Notion Forms vs Responsly – Best way to connect forms with Notion

Online forms are essential for collecting information, whether it’s for lead generation, surveys, or contact forms. The notion, a popular all-in-one workspace, has become a go-to platform for organizing and managing information. Regarding connecting forms with Notion, two prominent options stand out: Notion Form and Responsly. This blog post will compare and evaluate these two […]

Karolina Konopka

Customer support manager

Karolina Konopka

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