All the features

One platform that combines everything you need to build complete feedback programs—from surveys and distribution to AI analytics and automation.

AI survey generator

Describe your goal and get a ready-to-send survey in seconds.

Drag-and-drop builder

Compose branded surveys with a visual editor—no code required.

20+ question types

NPS, CSAT, matrix, ranking, file upload, and every format you need.

Conditional logic

Show or hide questions based on previous answers.

Skip logic

Route respondents to the right path and skip what’s irrelevant.

Piping

Insert earlier answers into later questions for a personal touch.

Prepopulating

Fill fields automatically via URL parameters or CRM data.

Multi-page surveys

Break long surveys into clear steps with progress indicators.

Live preview

See exactly what respondents get while you build—true WYSIWYG.

Mobile-responsive design

Every survey looks great on desktop, tablet, and mobile.

Save & continue

Let respondents pause and pick up where they left off.

Password-protected surveys

Restrict access with a password for private or internal use.

Required fields & validation

Enforce mandatory answers and validate input before submit.

Multilingual surveys

Run one survey in many languages with auto-translation.

Custom branded themes

Apply your colors, fonts, and logo across every survey.

White-labeling

Remove Responsly branding for a fully owned experience.

Forms

Build lead, registration, and order forms that convert.

Quizzes & tests

Score knowledge with quizzes, tests, and assessments.

Template library

Start from hundreds of ready survey and form templates.

Website surveys

Embed widgets and on-site surveys at any touchpoint.

Popup & slide-in widgets

Capture feedback with timed popups and slide-in panels.

In-app surveys

Capture contextual feedback inside web and mobile apps.

Email embed surveys

Embed ratings and questions directly inside email messages.

Link surveys

Share a single branded link anywhere—social, chat, or print.

QR code surveys

Collect feedback offline, at events, kiosks, and on receipts.

Offline, kiosk & event surveys

Run on-site feedback at venues, stores, and conferences.

Post-purchase surveys

Capture transactional feedback right after a purchase or interaction.

Anonymous feedback

Let people respond without revealing their identity.

Shareable links

Send trackable, personalized links across any channel.

Consent & privacy controls

Collect consent, manage opt-ins, and stay privacy-compliant.

Email surveys

Send invitations or embed ratings directly in email.

SMS surveys

Reach people on mobile with text-message surveys.

WhatsApp surveys

Run conversational surveys on WhatsApp at scale.

Multi-channel reach

Coordinate email, SMS, link, and embed in one campaign.

Recurring surveys

Schedule automatic sends on a daily, weekly, or custom cadence.

Throttling

Control send pace and daily limits to protect deliverability.

Personalized survey links

Generate unique links pre-filled with each recipient’s data.

One-click email setup

Connect your mailbox in one click—no DNS headaches.

Distribution API

Trigger sends and manage campaigns from your own systems.

Contact lists

Import, organize, and reuse audience lists across campaigns.

Segmentation

Target the right people with rules based on attributes and behavior.

Reminders

Follow up automatically with non-responders until you hit your goal.

Custom email templates

Design reusable HTML layouts for invitations and follow-ups.

Custom SMTP

Send through your own mail server and domain for full control.

Close-the-loop workflows

Follow up with detractors and close feedback tickets automatically.

Live dashboards

Track responses in real time with filters and segments.

Sentiment analysis

Detect positive, neutral, and negative tone automatically.

AI text analysis

Surface themes and topics from open-ended answers.

Text response translation

Read and analyze feedback in any language—auto-translated.

Theme & topic detection

Group open-ended answers into recurring categories automatically.

Verbatim analysis

Explore raw open-ended responses with search and tagging.

Trend & benchmark analysis

Track scores over time and compare against past periods.

CX insights

Turn scattered feedback into actionable customer experience insights.

Cross-tab & filters

Slice data by segment, channel, or custom attribute.

Reports & exports

Build shareable reports and export to CSV and PDF.

Scheduled reports

Deliver weekly or monthly summaries to stakeholders automatically.

NPS, CSAT & CES

Measure loyalty, satisfaction, and effort out of the box.

AI feedback analysis

A full-time analyst that turns feedback into insights.

Ask your data

Chat with your responses and get answers in plain language.

Theme detection

Automatically group feedback into recurring topics.

AI summaries

Get instant executive summaries of thousands of responses.

Automated recurring reports

Receive AI-generated reports on a weekly or monthly schedule.

NPS & CSAT driver breakdown

See which themes and touchpoints drive your scores up or down.

Pain point detection

Spot recurring frustrations and friction before they escalate.

Recommended actions

Get AI-suggested next steps based on what customers say.

Integrations catalog

Connect CRM, support, and marketing tools natively.

Salesforce & CRM sync

Map responses to contacts, accounts, and cases in your CRM.

Slack & Teams alerts

Get instant notifications for new responses and detractor scores.

Zapier & Make

Connect Responsly to 5,000+ apps without writing code.

Webhooks

Push every response to your systems in real time.

Feedback API

Build custom flows on a developer-friendly API.

Response routing & ticketing

Assign feedback to teams and create support tickets automatically.

Automated workflows

Trigger alerts, follow-ups, and tickets from responses.

Close-the-loop automation

Auto-reply to detractors and track resolution from one place.

GDPR compliant

Privacy-first data handling with EU-grade compliance.

Team workspaces

Organize programs with shared folders and collaboration.

Role-based access control

Define who can view, edit, and publish with granular permissions.

Custom domains

Host surveys on your own branded domain.

SSO / SAML

Audit logs

Track who changed what and when across your organization.

Data retention & export

Control how long data is kept and export on demand.

Multi-brand workspaces

Manage separate brands, regions, or business units in one account.