Delete responses

You can remove individual survey submissions at any time when a row should not count toward your totals—for example pilot tests, accidental submissions, spam, or outliers that distort charts and averages. Deletion happens in Analysis → Responses; it does not replace editing answers in place, which Responsly does not support.

When deleting responses helps

  • Testing: You filled the survey while building it and those rows should disappear before real data arrives.
  • Data quality: One bad or duplicate submission skews NPS, means, or funnel metrics.
  • Reporting: You want exports and dashboards to match the dataset you will stand behind.

If you need a record before removal, export your survey data first.

Delete a response step by step

  1. Open the survey and go to Analysis → Responses.
  2. Review the list of individual submissions for that form.
  3. Click the trash bin icon above the table to remove single responses you no longer want in the dataset.

After deletion, aggregate reports and downloads reflect the remaining submissions only.

To reduce duplicate completions going forward, see Prevent survey duplicate submissions.

FAQ

How do I delete a survey response in Responsly?

Open your survey, go to Analysis → Responses, find the submission in the list, and use the trash bin icon above the table to remove that row.

Can I edit a response instead of deleting it?

Submitted answers cannot be changed inside Responsly. If you need corrected values, export results to a spreadsheet or delete the submission and collect a new response if appropriate.

When should I delete individual responses?

Common cases include test submissions before launch, obvious duplicates or spam, partial junk rows, or entries that skew averages and charts. Always keep a backup export if you need an audit trail.

Need help or have more questions?

Responsly platform helps us to manage customer satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience management process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

Feel the Responsly advantage over other products

Talk to us!