Create and design a survey for your mobile app

A mobile app survey is a regular Responsly form. You build it in the editor like any other, then choose how its window looks in the app. Everything in this article can be changed later without an app update.

Build the form

Create a form or open an existing one. All question types, logic, translations and themes work in the app.

What works well on a phone, in the middle of using an app:

  • One to three questions. People answer a survey in an app in a few seconds or close it.
  • Start with a tap. Open with a question answered by one tap, such as NPS, a rating or a choice, and follow with an optional open question.
  • No welcome page. Remove it so the first question is visible at once.
  • Short texts. A bottom sheet shows less than a browser page. Long descriptions push the answers below the fold.
  • A short end page. One line of thanks is enough. The window can close by itself after it.

Choose the window

Open Share → Mobile app and find the Appearance card.

The Appearance card with the Window and Size lists, the time after which the window closes, and the switches for closing before completion and for anonymous responses

Window sets how the survey sits over your app.

The same survey as a bottom sheet, as a dialog and on the full screen

WindowLooks likeGood for
Bottom sheetSlides up from the bottom edge. The app stays visible above it, dimmed.Most surveys. It feels native and keeps the context.
DialogA card in the middle of the screen.A short question that needs attention.
Full screenCovers the whole screen.Longer forms, or a form opened from a button.

Size sets the height of a bottom sheet or a dialog. Full screen ignores it.

A bottom sheet in the small, medium and large size

SizeBottom sheetDialog
Small45% of the screen height40%
Medium65%56%
Large88%80%

Tip: Pick the size for your longest question. If a question does not fit, the respondent can scroll inside the window, but a survey that fits without scrolling gets more answers.

Closing the survey

SettingWhat it does
Close after completionSeconds the end page stays visible before the window closes by itself. With 0 it stays until the respondent closes it.
Allow closing before completionOn: the respondent can close the survey at any time. Off: there is no close button until the survey is finished.

Leave closing allowed unless the survey is part of a flow the user started. A survey people cannot leave gets rushed answers.

Colors and fonts

The survey uses the theme of the form, set on the Design tab: font, background, text and button colors. See Survey theme design: colors and fonts.

A light background with dark text is the safest choice over a dimmed app. Check the theme on a real phone, in daylight if you can.

Languages

The app shows the translation that matches the language of the device. If the form has no translation for it, the form’s own language is used. See Multilingual Surveys.

Developers can also set the language from the app, for example when the app has its own language setting: Language.

For developers

The window style and size can be set from code for a single call, and the app can react when a survey is shown, answered or closed: Appearance and Callbacks.

FAQ

Which question types work in a mobile app survey?

All of them. The survey in the app is the same form respondents open from a link, with the same question types, logic, translations and theme.

Can I use one form in the app and by link at the same time?

Yes. Turning on the Mobile app channel does not change the form's link. Responses from the app and from the link are saved together.

Can each app have its own colors?

Colors and fonts come from the form's theme, set on the Design tab. To use different looks in two apps, create two forms with different themes and limit each to its app with App IDs.

Need help or have more questions?