Slack survey response notification

Use the Slack integration to get instant notifications when someone completes your form or survey—new submissions post to the channel or DM you choose so CS, research, or ops teams can react without refreshing Analysis.

Slack integration is available in all Responsly plans.

How it works

The Slack integration sends survey submission notifications to a selected Slack channel or direct message whenever a response is received. You can customize notifications to include only key details or a full copy of the response.

For email-style alerts, see E-mail notifications. For Microsoft Teams, see MS Teams survey notifications. For server-to-server automation, see Webhooks.

1. Connect to Slack

You’ll find Slack in the Connect tab in your form.

Slack integration in Connect tab
  1. Click Connect to set up the integration.
  2. Then click Login with Slack.
Slack login button
  1. Sign in to your Slack workspace and click Continue.
  2. Enter your Slack credentials using one of the sign-in methods and click Allow to grant Responsly access.
Slack OAuth permission

To approve Responsly in Slack, your Slack workspace admin must accept the app – they’ll see a notification from Slackbot with the approval request.

2. Choose a channel

Once authorized:

  • pick the workspace (if you have more than one),
  • choose the channel where you want notifications to be sent,
  • click Connect.

Select Slack channel

Then:

  • toggle the switch in the top-right to Active,
  • click Save changes.

Activate Slack notifications

Personal data & privacy

When you connect Responsly to Slack, we use:

  • Your user e-mail in Slack – shown in the Responsly panel so you can see who connected the integration.
  • User name – when sending feedback from Slack to Responsly, the feedback note contains the user’s name so you can identify the author.

For full details, see our Privacy Policy.

FAQ

How do I get Slack alerts when someone submits my Responsly form?

Open the form’s Connect tab, connect Slack, approve OAuth in your workspace, choose the channel or DM target, turn the integration Active, and save. Test with a submission to confirm delivery.

Who can approve the Responsly app in Slack?

A Slack workspace admin must approve the app; they receive a Slackbot request when your organization first connects.

What are alternatives to Slack for submission alerts?

Use E-mail notifications for inbox alerts, MS Teams survey notifications for Teams channels, or Webhooks to push JSON to your own systems.

Need help or have more questions?

Responsly platform helps us to manage customer satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

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