Do you already know the respondent's name, e-mail address, or other information? Thanks to hidden variables, you can enter this data directly into your form so that respondents have a more personalized experience and can focus on submitting the needed data. The data can be used by displaying it in the form, making the display of questions dependent on it. Additionally, hidden variables are saved with the answer in the form.
Remember! ?name=Johnny
First hidden variable, then the name of variable! Easy?
3. You can display variables in a form by clicking on $ when editing questions and descriptions.
4. In the next step, go back to the Hidden variables tab and copy the URL containing the variable name:
6. The hidden variable will be saved with the respondent's answer.
💁♀️ If the field that stores the email address is marked as email
in your CRM system, the survey link will look like this:
https://yoursurvey.responsly.com?email=email
The external system will automatically replace the "email" variable with the appropriate value (e.g. the user's email address), so the data will be transferred without having to enter it manually.
You can use other variables similarly, such as:
client_id=client_id
→ customer ID,order_id=order_id
→ order number.