Deepen Customer Insights with Chattermill Surveys Integration

Automatically analyze Responsly survey feedback using Chattermill’s AI-driven analytics platform.
  1. Red bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone

Enhance Experience Management through Survey Analytics with Chattermill

Integrating Responsly surveys with Chattermill empowers you to analyze customer feedback at scale using advanced AI analytics. This integration helps you uncover trends, sentiments, and areas for improvement by processing survey data efficiently. By understanding customer emotions and experiences more deeply, you can make data-driven decisions that enhance satisfaction and loyalty, ultimately driving business growth.

Chattermill Integration FAQ

What is the Responsly and Chattermill integration?

Open/Close

This integration creates a seamless, automated connection between your data collection and data analysis tools. It automatically sends your survey responses—especially valuable open-ended text feedback—directly from Responsly to your Chattermill account for advanced thematic and sentiment analysis.

Why should I connect Responsly to Chattermill? What's the benefit?

Open/Close

The main benefit is transforming raw feedback into structured, actionable insights automatically. Instead of manually exporting survey data (like CSV files) and importing it into an analysis tool, this integration automates the entire workflow. It saves you time, eliminates manual errors, and allows you to understand customer sentiment and key feedback themes in near real-time.

Who is this integration for?

Open/Close

This integration is designed for Product Managers, Customer Experience (CX) teams, researchers, and marketers who collect significant amounts of qualitative feedback through Responsly surveys (e.g., NPS, CSAT, or product feedback forms). If you want to go beyond simple ratings and deeply understand the "why" behind your customer responses, this integration is for you.

What specific data is sent from Responsly to Chattermill?

Open/Close

The integration is designed to send a rich data set for comprehensive analysis. This typically includes:

  1. Open-ended text answers: The core data that Chattermill analyzes.
  2. Quantitative scores: Ratings like Net Promoter Score (NPS),
  3. Customer Satisfaction (CSAT), and Customer Effort Score (CES).
  4. Multiple-choice selections: Answers from single or multi-select questions.
  5. Respondent metadata: Information like the response date/time, the survey name or ID, and any custom properties you're tracking.

Popular survey integrations

More integrations
  • 62%

    62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.

  • 2x

    Responsly get 2x more answers than other popular tools on the market.

  • 98%

    Responsly service get an average satisfaction score of 98%

effect
effect

Enterprise grade security

effect
  • GDPR compliant

    We're complaiant with General Data Protection Regulation (GDPR) that businesses in Europe must comply with when processing personal data.

  • CCPA compliant

    USA state of California intruduces California Consumer Privacy Act (CCPA) that defines how to handle users' personal data.

  • SSL & 2-Factor Authentication

    All connections are protected by TLS 1.2 and AES with a 256-bit key. Enable 2-Factor Authentication for even better security.

  • SSO

    Sign up users with Single Sign-On (SSO) and manage their access to your team. Set permissions and resource access.

Responsly platform helps us to manage customer satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

Feel the Responsly advantage over other products

Talk to us!