Deepen Customer Insights with Chattermill Surveys Integration

Enhance Experience Management through Survey Analytics with Chattermill
Integrating Responsly surveys with Chattermill empowers you to analyze customer feedback at scale using advanced AI analytics. This integration helps you uncover trends, sentiments, and areas for improvement by processing survey data efficiently. By understanding customer emotions and experiences more deeply, you can make data-driven decisions that enhance satisfaction and loyalty, ultimately driving business growth.
Chattermill Integration FAQ
What is the Responsly and Chattermill integration?
This integration creates a seamless, automated connection between your data collection and data analysis tools. It automatically sends your survey responses—especially valuable open-ended text feedback—directly from Responsly to your Chattermill account for advanced thematic and sentiment analysis.
Why should I connect Responsly to Chattermill? What's the benefit?
The main benefit is transforming raw feedback into structured, actionable insights automatically. Instead of manually exporting survey data (like CSV files) and importing it into an analysis tool, this integration automates the entire workflow. It saves you time, eliminates manual errors, and allows you to understand customer sentiment and key feedback themes in near real-time.
Who is this integration for?
This integration is designed for Product Managers, Customer Experience (CX) teams, researchers, and marketers who collect significant amounts of qualitative feedback through Responsly surveys (e.g., NPS, CSAT, or product feedback forms). If you want to go beyond simple ratings and deeply understand the "why" behind your customer responses, this integration is for you.
What specific data is sent from Responsly to Chattermill?
The integration is designed to send a rich data set for comprehensive analysis. This typically includes:
- Open-ended text answers: The core data that Chattermill analyzes.
- Quantitative scores: Ratings like Net Promoter Score (NPS),
- Customer Satisfaction (CSAT), and Customer Effort Score (CES).
- Multiple-choice selections: Answers from single or multi-select questions.
- Respondent metadata: Information like the response date/time, the survey name or ID, and any custom properties you're tracking.
- 62%
62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.
- 2x
Responsly get 2x more answers than other popular tools on the market.
- 98%
Responsly service get an average satisfaction score of 98%
Enterprise grade security
GDPR compliant
We're complaiant with General Data Protection Regulation (GDPR) that businesses in Europe must comply with when processing personal data.
CCPA compliant
USA state of California intruduces California Consumer Privacy Act (CCPA) that defines how to handle users' personal data.
SSL & 2-Factor Authentication
All connections are protected by TLS 1.2 and AES with a 256-bit key. Enable 2-Factor Authentication for even better security.
SSO
Sign up users with Single Sign-On (SSO) and manage their access to your team. Set permissions and resource access.