Zapier

Zapier is an automation platform that supports thousands of the most popular apps, like Google Sheets, Slack, and Mailchimp. In just a few minutes, you can set up automated workflows (called Zaps) that connect your type forms with the other apps you use most, so you can save time, reduce tedious tasks, and focus on your most important work. The HubSpot and Responsly integration brings surveys more closely into your inbound marketing strategy, enabling you to view survey responses right within your Hubspot CRM and segment contacts based on their survey responses.

Monitor Sentiment and Take Action

Trigger follow-up emails based on NPS and customer satisfaction surveys and alert account managers when a customer responds with positive or critical feedback.

Send survey responses to HubSpot contacts and pull data from HubSpot into Responsly:

- Send survey responses to HubSpot contacts as contact properties and events
- Identify survey respondents without asking for their contact details
- Pull user data from HubSpot into Responsly to better filter survey results
- Trigger HubSpot workflows based on survey responses