Improve Support Surveys with Zoho Desk on Responsly

Combine Responsly’s survey tools with Zoho Desk to enhance support workflows, measure performance, and improve customer satisfaction.

How Zoho Desk Streamlines Survey Management

Zoho Desk integration with Responsly allows customer service teams to collect feedback and analyze satisfaction scores directly from surveys. With synced workflows, support teams can prioritize actions based on real-time insights. Ideal for businesses looking to refine support strategies and build stronger customer relationships.

Great for

Customer support

App details

Zoho Desk Integration FAQ

What is Zoho Desk integration with Responsly?

It lets you connect surveys with Zoho Desk to collect feedback and track customer satisfaction metrics.

Can survey responses update Zoho Desk tickets?

Yes, survey insights can be linked to tickets to provide agents with context for better service.

What types of surveys work well with this integration?

Customer satisfaction surveys, post-resolution feedback, and service quality evaluations are best suited.

How does this integration improve support efficiency?

By providing real-time feedback, it enables teams to prioritize tickets based on customer sentiment and urgency.

Can I set up automations triggered by survey results?

Yes, workflows such as escalations or follow-ups can be automated based on survey responses.

How do survey insights help measure agent performance?

Surveys allow businesses to track metrics like CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score), which reflect team performance.

Is it possible to generate reports from this integration?

Yes, survey results can be visualized in reports to identify trends and areas of improvement.

Popular survey integrations

Klaviyo App integration

Update Klaviyo contacts with Responsly survey responses to enhance your email marketing campaigns and customer segmentation.

Notion App integration

Create forms based on your Notion database and sync responses seamlessly to keep your data organized and up-to-date.

Zapier App integration

Zapier helps you easily push data you collect on your forms to other apps, automating workflows and ensuring your information is organized and actionable across platforms.

Segment App integration

Send Responsly email surveys and sync feedback to your Segment account to streamline data collection and enhance customer insights.

Zendesk App integration

Follow up with customers who’ve answered Responsly surveys directly in Zendesk to address their feedback, resolve issues, and improve overall satisfaction.

Salesmanago App integration

Integrate Salesmanago with Responsly to collect survey feedback, automate responses, and optimize marketing campaigns with actionable data.

Salesforce App integration

Trigger surveys and sync responses to your Salesforce contacts seamlessly with Responsly’s integration, enriching your CRM with valuable customer insights.

Slack App integration

Notify a Slack channel or individual instantly when you receive a new survey response. Stay updated in real-time and take immediate action on customer feedback.

HubSpot App integration

Trigger HubSpot workflows based on Responsly survey responses to automate follow-up actions and streamline your customer engagement process.

Mailchimp App integration

Create new contacts in your Mailchimp mailing lists, add their information seamlessly from Responsly surveys, and effortlessly grow your audience.

Google Sheets App integration

Send responses directly to Google Sheets with a seamless integration that simplifies data management and keeps your information organized and up-to-date.

Intercom App integration

Embed forms, surveys, or quizzes inside Intercom Messenger to engage users directly, gather feedback, and enhance customer interactions seamlessly.

More integrations

62%
62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.
2x
Responsly get 2x more answers than other popular tools on the market.
98%
Responsly service get an average satisfaction score of 98%

Enterprise grade security

GDPR compliant
We're complaiant with General Data Protection Regulation (GDPR) that businesses in Europe must comply with when processing personal data.
CCPA compliant
USA state of California intruduces California Consumer Privacy Act (CCPA) that defines how to handle users' personal data.
SSL & 2-Factor Authentication
All connections are protected by TLS 1.2 and AES with a 256-bit key. Enable 2-Factor Authentication for even better security.
SSO
Sign up users with Single Sign-On (SSO) and manage their access to your team. Set permissions and resource access.