Zoho Desk integration with Responsly allows customer service teams to collect feedback and analyze satisfaction scores directly from surveys. With synced workflows, support teams can prioritize actions based on real-time insights. Ideal for businesses looking to refine support strategies and build stronger customer relationships.
It lets you connect surveys with Zoho Desk to collect feedback and track customer satisfaction metrics.
Yes, survey insights can be linked to tickets to provide agents with context for better service.
Customer satisfaction surveys, post-resolution feedback, and service quality evaluations are best suited.
By providing real-time feedback, it enables teams to prioritize tickets based on customer sentiment and urgency.
Yes, workflows such as escalations or follow-ups can be automated based on survey responses.
Surveys allow businesses to track metrics like CSAT (Customer Satisfaction Score) and NPS (Net Promoter Score), which reflect team performance.
Yes, survey results can be visualized in reports to identify trends and areas of improvement.
62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.
Responsly get 2x more answers than other popular tools on the market.
Responsly service get an average satisfaction score of 98%
We're complaiant with General Data Protection Regulation (GDPR) that businesses in Europe must comply with when processing personal data.
USA state of California intruduces California Consumer Privacy Act (CCPA) that defines how to handle users' personal data.
All connections are protected by TLS 1.2 and AES with a 256-bit key. Enable 2-Factor Authentication for even better security.
Sign up users with Single Sign-On (SSO) and manage their access to your team. Set permissions and resource access.
Responsly platform helps us to manage customer satisfaction and communication within our organization.
Alicja Zborowska, Administration Specialist
We automated the product experience managment process.
Managing customer experience is made easy with Responsly.
Our suppliers are surveyed quickly and efficiently.
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