Analytic agent
Watches your KPIs and explains what changed—and why
Your always-on AI analyst monitors NPS, CSAT, and CES, clusters open-ended feedback into themes, and tells your team what changed—and what to fix next.
The only platform that works seamlessly with AI.
Responsly seamlessly integrates your feedback, messaging, and AI capabilities into one cohesive platform, empowering your team to respond swiftly, adapt effortlessly, and demonstrate clear ROI.
In feedback business
15+ years
Client support by humans
100%
Platform uptime
99.98%
Customer Satisfaction Score
99%
Our philosophyAI is in the heart of our platform,
AI is in the heart of our platform,
not add for hype
Built for AI-assisted teams
Analyze responses, discover patterns, generate reports, and turn feedback into better decisions with AI agents, MCP, API, webhooks, and integrations.
Intelligence that compounds
Every response sharpens your understanding of customers and users.
Feedback workflows that scale
One platform for NPS, CSAT, product feedback, user research, and customer research.
How it works
Every step natively powered by AI
Feedback collection
Collect feedback from every touchpoint
Unify reviews, in-app prompts, support conversations, and surveys—so every customer signal lands in one place.
Website, popup, and in-app widgets
Email embed and link surveys
Reviews, app stores, and support channels
Distribution
Reach customers on every channel
Trigger post-purchase and event-based sends on each customer's preferred channel—email, SMS, or WhatsApp—with reminders, throttling, and segmentation built in.
Flow triggers for purchases, milestones, and custom events
Email, SMS, and WhatsApp on the customer's preferred channel
Recurring sends, automatic reminders, and audience segmentation
Analytics & insights
Turn responses into decision-ready insights
Track NPS, CSAT, and CES in live dashboards—then dig into themes, sentiment, and trends without manual work.
Live dashboards and score tracking
AI text analysis and theme detection
Reports, exports, and scheduled summaries
Integrations & automation
Connect feedback to your entire stack
Sync responses with CRM, support, and marketing tools—then automate alerts, follow-ups, and workflows.
Native CRM and helpdesk integrations
Slack, Teams, and webhook alerts
Automated close-the-loop workflows
Missing member of your team
MCP
Work with your favorite AI tools
Connect Claude, ChatGPT, Cursor, or any MCP-compatible assistant to Responsly. Ask about customer behavior and get live data and recommendations without leaving the tool you already work in.
API
Made for further integrations
Use our REST API and webhooks to trigger surveys, sync responses with your CRM, and automate feedback workflows across your entire stack.
Surveys
Survey builder Full-featured Survey builder
Build professional surveys with logic, branching, templates, and on-brand design—easy to start, with advanced features when you need them.
