GetFeedback is shutting down on December 31, 2026. SurveyMonkey has announced it will retire the GetFeedback Direct platform. Start migrating now to avoid data loss.

Responsly vs. GetFeedback

The best GetFeedback alternative — at a fraction of the price

GetFeedback pricing started at ~$5,000/year. Responsly starts at $49/month — with the same Salesforce integration, better design, and a platform that's not shutting down.

Experience the difference yourself

or read what former GetFeedback users say

"GetFeedback kept pushing us deeper into the Salesforce ecosystem. Responsly gave us the same feedback capabilities without vendor lock-in — and at a fraction of the cost."

James K.

Product Manager at Veltrix

"We switched from GetFeedback to Responsly and were surprised by how much more flexible and modern it feels. Survey design is miles ahead and setup took minutes."

Maria S.

CX Lead at BrightLoop

GetFeedback pricing vs. Responsly

GetFeedback pricing was custom-quoted and expensive — typically several thousand dollars per year, with mandatory Salesforce licenses on top. Here's how that compares to Responsly:

GetFeedback pricing

$5k–$15k

per year

  • ✗ Custom enterprise quote only
  • ✗ Requires Salesforce license
  • ✗ Annual contract only
  • ✗ Platform closing Dec 2026
Best value

Responsly

$49

per month

  • ✓ Transparent, self-serve pricing
  • ✓ Native Salesforce integration
  • ✓ Monthly or annual
  • ✓ Actively developed

Responsly Enterprise

$2,000

per year

  • ✓ Dedicated account manager
  • ✓ Custom SLA & onboarding
  • ✓ SSO & advanced security
  • ✓ Migration concierge

GetFeedback is closing December 31, 2026

SurveyMonkey is shutting down GetFeedback Direct. Teams that start their migration early avoid data loss and rushed transitions. Responsly offers the same Salesforce depth and ease of use — with modern features GetFeedback never had.

Read our complete GetFeedback migration guide

SurveyMonkey wants you here instead

A cluttered dashboard is not an upgrade

When GetFeedback closes, SurveyMonkey will push you to their Enterprise platform. It's overcrowded, built for researchers — not CX teams — and not a joy to work in every day. Responsly is.

Responsly — clean, modern editor
SurveyMonkey — cluttered interface
SurveyMonkey — cluttered interface
Responsly — clean, modern editor

Feature by feature comparison

Responsly delivers more features, better design, and greater flexibility — all without requiring Salesforce or enterprise-level budgets.

Feature
GetFeedback
Responsly
Cost
Custom enterprise pricing (typically $5,000–$15,000/year)
From $49/month · Enterprise from $2,000/year
Ease of use

Clean interface but limited customization options

Simple like adding new slides in a PowerPoint presentation

Email distribution with one click mailbox configuration
SMS distribution
WhatsApp distribution
Modern Website embedding creator

Basic widget embedding only

Advanced visual embedding creator

Templates library
Live preview of the survey form when creating
Email embed visual creator
Translation of incoming responses
AI assisted builder and analysis
Advanced analytics and reporting
Custom branding
Survey design quality

Clean but rigid design templates

Modern, mobile-first design approach

Requires Salesforce ecosystem
  1. Red bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone

This is what SurveyMonkey shows your customers

Your surveys reflect your brand

SurveyMonkey forms look generic and dated. Responsly's modern, mobile-first design consistently delivers higher completion rates — because people actually want to fill them in.

Responsly — modern, branded forms
SurveyMonkey — generic, dated forms
SurveyMonkey — generic, dated forms
Responsly — modern, branded forms

Ready to leave GetFeedback behind?

Don't wait until the December 2026 deadline. Join teams already on Responsly — we'll help you migrate surveys, Salesforce mappings, and templates in days.

Feel the Responsly advantage over other products

Talk to us!