Send surveys with SMS Messaging

— Most of the people prefer getting SMS messages instead of call or an Email.
WhatsApp Surveys
  1. Red bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone

Run SMS Surveys in minutes

  • Best distribution method

    Most of the people prefer getting SMS messages instead of call or an Email. Distributing surveys via SMS is a great way to reach your audience and get more responses.

  • Present your brand in style

    Customize your surveys with your brand colors, logo, and images. Make your surveys look professional and trustworthy.

  • Run all the popular surveys

    Create surveys to understand your users and their needs. With our super simple survey maker, it's just a matter of minutes to create a survey and start collecting feedback. Use our CSAT, NPS, CES templates.

SMS survey example

SMS Surveys FAQ

How does the SMS Surveys work?

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Creating an SMS survey is super simple. Just follow these steps:

1. Create the survey.
2. Add questions to the survey.
3. Customize the survey's appearance.
4. Send the survey via SMS.
5. Track the results of your survey.

Alternatively, you can use our AI generation feature to automatically create surveys. Simply provide the topic or content, and the AI will generate relevant questions for you.

How do you add questions to the SMS Survey Maker?

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To add questions to the SMS Survey Maker, select the 'Add question' button within the survey creation tool. From there, you can input the question and possible answer choices, as well as designate the correct answer. There are 25+ question types available to choose from. Alternatively, you can use our AI generation feature to automatically create surveys. Simply provide the topic or content, and the AI will generate relevant questions for you.

Do I need a phone number to send an SMS survey?

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Yes, you need a phone number to send an SMS survey. But onboarding is super simple via our platform.

How can I customize the appearance of my SMS survey form?

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Customizing the appearance of your SMS survey form is easy. You can add your brand logo, colors, and images to make your survey look professional and trustworthy. This helps to increase response rates and engagement. You can also add a personalized message to the survey to make it more engaging.

Can I track the results of my SMS surveys?

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Definitely! Our platform offers a powerful analytics dashboard, letting you track both individual user results and aggregate scores. Gain insight into the effectiveness of your SMS surveys, make data-driven decisions, and drive engagement.

100+ apps integrations

Connect tools that you are using, Responsly easily integrates with multiple apps.

  1. Google Sheets
  2. HubSpot
  3. Intercom
  4. Mailchimp
  5. Google Analytics
  6. Salesforce
  7. Zapier
  • 62%

    62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.

  • 2x

    Responsly get 2x more answers than other popular tools on the market.

  • 98%

    Responsly service get an average satisfaction score of 98%

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Enterprise grade security

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  • GDPR compliant

    We're complaiant with General Data Protection Regulation (GDPR) that businesses in Europe must comply with when processing personal data.

  • CCPA compliant

    USA state of California intruduces California Consumer Privacy Act (CCPA) that defines how to handle users' personal data.

  • SSL & 2-Factor Authentication

    All connections are protected by TLS 1.2 and AES with a 256-bit key. Enable 2-Factor Authentication for even better security.

  • SSO

    Sign up users with Single Sign-On (SSO) and manage their access to your team. Set permissions and resource access.

Responsly platform helps us to manage customer satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

Feel the Responsly advantage over other products

Talk to us!