Likert Scale Surveys

Discover the Power of Likert Scale Surveys

Simplifying complex opinions and gather valuable research data efficiently.

Survey tool trusted by the brands that you know

What is a Likert Scale Survey?

A Likert scale question type is a widely-used and versatile tool in the world of research and data collection. It is designed to assess respondents' attitudes, opinions, and perceptions on a specific subject matter.

The survey typically consists of a series of statements or questions, to which participants provide their level of agreement or disagreement on a predetermined scale. The scale usually ranges from options like:

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

62%
62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.
2x
Responsly get 2x more answers than other popular tools on the market.
98%
Responsly service get an average satisfaction score of 98%

The Benefits of Using Likert Scale Surveys

Simplified Complexity: Complex ideas and sentiments can be challenging to capture in a survey. Likert scale surveys, however, break down these complexities into easily digestible statements, simplifying the response process for participants.
Enhanced Research Data: By providing a structured and standardized format, Likert scale surveys yield more consistent and reliable data. The quantitative nature of the responses allows for straightforward analysis and comparison.
Versatility: Likert scale surveys can be adapted to various research areas, including customer feedback, employee satisfaction, academic studies, market research, and much more.
Flexibility: Researchers can use Likert scales with a diverse range of statements, allowing for exploration of multiple dimensions of a topic and obtaining a more comprehensive understanding of participants' perspectives.

Likert Scale in Surveys and Research

The Likert scale offers a versatile approach to measuring attitudes and opinions across various domains. Here are a few key applications:

🧠 Psychology and Social Sciences
Likert scales are widely used in psychological research to assess attitudes, beliefs, personality traits, and emotional states. They help researchers quantify subjective experiences and gather data for statistical analysis.
📈 Market Research
In market research surveys, Likert scales aid in measuring consumer opinions, preferences, and satisfaction levels. They provide valuable insights into customer perceptions, brand loyalty, purchase intentions, and product feedback.
💼 Employee Surveys
Organizations employ Likert scales to gauge employee satisfaction, engagement, and job performance. This data aids in identifying areas for improvement, measuring organizational climate, and making informed HR decisions.
🛍️ Customer Surveys
Companies use Likert scales to measure customer satisfaction, opinions, and preferences. This data helps to identify areas for improvement, measure the effectiveness of marketing campaigns, and make informed business decisions.

360 Feedback Survey Example using Likert Scale

How to create a Likert Scale survey?

Creating a Likert Scale Survey is a straightforward process that can yield powerful insights. Follow these step-by-step guidelines to design an effective Likert scale questionnaire:

Step 1: Define Your Research Objectives
Clarify the purpose of your survey and the specific topics or attitudes you wish to measure. Determine the target audience and the scope of your research.
Step 2: Craft Clear and Concise Statements
Create a set of statements or questions that accurately represent the aspects you want to assess. Keep the language simple and avoid ambiguity to ensure participants can easily understand and respond to each item.
Step 3: Determine the Likert Scale Range
Decide on the number of scale points you want to include. Common options are 5-point and 7-point scales. Ensure the scale provides enough granularity for meaningful analysis.
Step 4: Arrange the Scale
Organize the response options consistently, with positive and negative statements balanced throughout the survey. Include a neutral option ("Neither Agree nor Disagree") for participants who feel neutral towards a statement.
Step 5: Test Your Survey
Pretest the survey with a small group of participants to identify any potential issues with the wording, scale, or layout. Make adjustments based on feedback to enhance the survey's clarity and validity.
Step 6: Design User-Friendly Interface
Choose a user-friendly online survey platform like ours to create and administer your Likert scale survey. Utilize visual elements and a logical flow to ensure a seamless survey-taking experience.
Step 7: Launch Your Survey
Distribute the survey to your target audience via email, social media, or your website. Encourage participation by clearly explaining the purpose and benefits of the survey.
Step 8: Collect and Analyze Data
Monitor survey responses as they come in and maintain data integrity. Once data collection is complete, analyze the results using statistical software or survey tools to gain valuable insights and draw meaningful conclusions.
Step 9: Interpret and Report Findings
Interpret the survey data in the context of your research objectives. Present your findings in a clear and concise manner, using graphs, charts, and narratives to effectively communicate the results.
Step 10: Take Action
Use the insights gained from your Likert scale survey to inform decision-making, improve products or services, or gain a deeper understanding of your target audience. Consider conducting follow-up surveys to track changes over time.

Follow these steps to create a well-structured Likert scale survey that simplifies complex opinions, gathers valuable data, and empowers you to make informed and strategic decisions.

Maximizing the Potential of Likert Scale Surveys

Careful Question Design
Crafting clear and unbiased statements is crucial for effective Likert scale surveys. Avoid leading questions and ensure that each statement is easily interpretable by respondents.
Balancing the Scale
A balanced scale, with an equal number of positive and negative options, helps avoid response biases and encourages honest and accurate feedback.
Offer a Neutral Option
Including a neutral response option ("Neither Agree nor Disagree") allows participants to express uncertainty or indifference, preventing them from choosing an option that doesn't align with their true feelings.
Consider Visual Aids
Utilize user-friendly and visually appealing survey designs to keep respondents engaged and ensure a smooth survey-taking experience.

Likert Scale survey examples

Customer Effort Score

Deliver seamless experiences that drive customer loyalty by identifying and remo...

Branding Questionnaire

Determine the real advertising value of your brand

Online Order Form

Use Online Order Form Template to quickly and conveniently place your order.

Customer Needs Survey

Discover what customers truly need with our Customer Needs Survey.

Student Feedback Survey

Empower students to share their feedback with our Student Feedback Survey.

Hotel Feedback Survey

Improve Guest Satisfaction and Service with Hotel Feedback Survey.

Explore more templates

Likert Scale FAQ

What are the variations of Likert scales?

There are various types of Likert scales, including the standard 5-point Likert scale, 7-point Likert scale, and even 10-point Likert scales. Researchers can choose the number of scale points based on their specific needs and the level of granularity required to capture participants' responses.

How many points should a Likert scale have?

The number of points on a Likert scale can vary, but the most common ones are 5-point, 7-point, and 10-point scales. Researchers should consider the complexity of the subject matter and the desired level of detail when determining the appropriate number of points for their Likert scale.

What is a Likert scale in the context of semantic differentials?

In the context of semantic differentials, a Likert scale is used to measure the connotative meaning of a concept or object. Respondents rate the concept on opposite adjectives or polar descriptors, such as 'Good' vs. 'Bad' or 'Happy' vs. 'Sad'. The Likert scale's numerical values help quantify the respondent's perception of the concept.

What to do with Likert Scale results?

After gathering and examining the data from your Likert scale survey, the next crucial step is to extract valuable insights and put them to practical use.

Identify trends and patterns within the responses, and visualize the data using charts or graphs to enhance comprehension.
Look for areas of agreement or divergence among participants to gain a deeper understanding of their attitudes and opinions.
Employ additional statistical analyses, such as calculating means or conducting correlations, to gain further insights.
Utilize the results to make informed decisions, improve products or services, identify research areas, or communicate important findings to stakeholders.
Taking appropriate action based on Likert scale results can drive positive change and contribute to the success of your endeavors, whether in research or business settings.

Likert scale surveys offer a user-friendly and efficient approach to gather valuable data while providing meaningful insights into people's attitudes and sentiments. The simplicity of creating these surveys and the ease with which participants can complete them contribute to their widespread popularity. With Likert scale questions, you can capture the nuances and complexities of people's thoughts and emotions, enabling you to understand them better.

Are you eager to delve into the minds of your audience and gain valuable knowledge? Look no further! We're here to assist you in crafting a customized Likert scale online survey that will yield an abundance of useful data. Start discovering deeper insights today by creating your survey with our intuitive platform!

Create a Survey