Digital teams

Digital experience feedback software for modern teams

Digital teams own websites, apps, and data pipes. Responsly gives you embeddable surveys, APIs, and webhooks—so feedback collection fits your architecture, not the other way around.

  1. Red bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone
How it works

How Responsly supports your team

Embed feedback in digital experiences

Collect signals on web, mobile, and product surfaces without redirecting users away from the task.

  • Website embeds

    Widgets and inline surveys on marketing and product pages.

  • In-app collection

    Target authenticated users with contextual prompts.

  • Branded experiences

    Match fonts, colors, and domains to your digital brand.

Website embed survey widget for digital experience teams

Integrate with your stack

Digital teams need feedback to flow into data warehouses and ops tools automatically.

  • Webhooks

    Stream responses to event buses and custom services in real time.

  • CRM and support sync

    Push scores alongside user IDs your systems already know.

  • Operational efficiency

    Automate routing so digital does not manually triage CSVs.

API and webhook diagram connecting survey data to digital stack

Programmatic survey creation and response sync

API

Website and in-product collection without redirects

Embed

Channels—email, SMS, WhatsApp, links, web, and in-app

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Digital experience feedback software belongs in your architecture layer—not a siloed survey link nobody clicks. Digital teams implement collection; CX and product define what to ask. Responsly bridges both with website embed surveys, in-app prompts, and API-first automation.

Own the data pipe: webhooks and integrations stream responses to warehouses and services. Pair implementation work with improve operational efficiency so scale does not mean more manual CSV work.

Implement collection where users already are

Digital-first channels

  • Website surveys — widgets on marketing and product pages.
  • App surveys — authenticated, behavior-triggered prompts.
  • SMS and messaging — reach users outside the browser via SMS surveys.

Brand surveys to match your UI so response rates stay high.

Integrate, do not island

Digital teams should not export weekly CSVs. Webhooks push events to your bus; CRM sync attaches scores to known users. Collaborate with product teams on targeting rules while CX governs program design.

Responsly is the feedback layer your digital stack was missing—collection that respects UX and feeds every downstream system.

Frequently asked questions

What is digital experience feedback software?

It collects structured feedback across websites, apps, and digital touchpoints—with embeds, APIs, and integrations suited to digital product teams.

Does Responsly offer APIs and webhooks?

Yes. Digital teams automate survey triggers and sync responses to warehouses, CRMs, and custom services without manual exports.

How do embeds differ from link surveys?

Embeds keep users in context on your site or app; link surveys work for email and offline channels. Most digital programs use both.

Can digital teams co-own programs with CX?

Yes. Digital often owns implementation; CX owns methodology—shared Responsly account with clear program ownership.

How does feedback automation help digital?

See improve operational efficiency—routing and webhooks remove manual ops work as volume scales.

Which channels should we support first?

Start with web embed on your highest-traffic product or marketing page, then add in-app via app surveys for authenticated users.
Talk to us!