Product Research Survey Template

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Why Product Research Surveys are Important

Product research surveys are a crucial tool for businesses to understand their customers' needs and preferences. The data collected helps companies make informed decisions about product development and improvement, ultimately leading to better products and a more satisfied customer base. By participating in a product research survey, you can directly influence the products you use and make your voice heard.

What are the benefits of performing a product research survey?


Performing a product research survey can bring numerous benefits to a business. Firstly, it helps companies to understand their customers' needs and preferences. This information can be used to inform product development decisions, leading to better products that meet the needs of the target audience. Secondly, a product research survey provides valuable data that can be used to make improvements to existing products. This can lead to increased customer satisfaction and loyalty. Finally, a product research survey can help a business to understand its competition and identify areas for differentiation.

What are the best practices for conducting a product research survey?


To conduct a successful product research survey, it is important to follow some best practices. Firstly, it is important to clearly define the target audience and ensure that the survey is designed to reach this group. Secondly, the questions should be well thought out and should be designed to gather relevant information about the product and customer preferences. Thirdly, it is important to use an appropriate method for distributing the survey, such as email, online survey platforms or in-person interviews. Fourthly, it is important to analyze the data collected and use the insights to inform product development and improvement decisions.

What are the key metrics to measure in a product research survey?


When conducting a product research survey, it is important to measure the right metrics. Firstly, customer satisfaction is an important metric to measure, as it provides insights into the overall satisfaction with the product. Secondly, the Net Promoter Score (NPS) is a useful metric to measure customer loyalty and the likelihood of a recommendation. Thirdly, product usage patterns can provide valuable information about the target audience and their needs. Fourthly, the metrics related to product features and requirements can be used to inform product development decisions and to prioritize product improvements. Finally, metrics related to competitor analysis and market trends can provide valuable insights into the wider market and inform the business strategy.

Examples of undefined questions

Here are examples of questions most commonly used in Product Research Survey Template. When using our template, you can edit and adjust all the questions.

What is your overall satisfaction with the product?

Very Dissatisfied
Very Satisfied

How likely are you to recommend our product to a friend or colleague?

Not likely at all
Extremely likely

How often do you use the product?

What are the main features you look for in a product like ours?

Answer the following questionsCan you rank the following features in order of importance to you?


Were the instructions provided with the product clear and easy to follow?

Have you faced any issues with the product since you started using it?

If you faced an issue, how satisfied were you with the resolution process?

Very Dissatisfied
Very Satisfied

How does our product compare to similar products you have used in the past?

What are the main reasons you chose our product over others?

Are there any additional features that you would like to see in the product?

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  • 62%

    62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.

  • 2x

    Responsly get 2x more answers than other popular tools on the market.

  • 98%

    Responsly service get an average satisfaction score of 98%

Customer Experience example

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