Pricing plans tailored for your needs

Essential

starts at

$50 Let's talk

per month / billed monthly with

Monthly responses included

For teams getting started with feedback collection

Start FREE

Features that get the job done:

  • Skip logic
  • Helps you build surveys and questions. It does not include AI analysis of collected results or AI-optimized distribution.
  • Multilingual surveys
  • Push responses into the tools you already use — Google Sheets, Slack, Zapier, Mailchimp and CSV/Excel exports.
  • Data filtering & segmentation
  • Customize end page
  • Keep score on responses — quiz and test results, rankings and pass thresholds.
  • Advanced form settings

Professional

starts at

$250 Let's talk

per month / billed yearly

For teams that need multi-channel integrations, AI analysis and custom branding

Book a demo

Everything in Essential, plus:

  • Custom response limits
  • 3+ team members
  • Custom branding
  • Custom subdomain
  • SendJet is our contact and outbound engine: audience lists, email, SMS and WhatsApp sends, throttling and automatic reminders. SendJet
  • Athena is an always-on AI agent that analyzes feedback, explains why NPS, CSAT or CES moved, and recommends what to fix first. Athena
  • Webhooks & API
  • Connect your CRM and marketing stack — Salesforce, HubSpot, Klaviyo, Pipedrive, Airtable and more.

Enterprise

starts at

Let's talk

For organizations that need dedicated features and support

Book a demo

Everything in Professional, plus:

  • Reports built to your template — the metrics, cuts and reporting cadence your organization already works with.
  • SAML SSO
  • Custom domains
  • Pick the region where your responses are stored and processed, so the deployment matches your compliance requirements.
  • A guided rollout run together with your team, plus live sessions where we answer your IT and procurement security questionnaires.
  • Dedicated Success Manager
  • Data migration from other tools
  • Fielding tools reserved for Enterprise, such as response quotas per segment and A/B testing of form versions.
15+ years on the market, trusted by 1,000+ organisations around the world to collect feedback and bring valuable insights
  1. Red Bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone
Essential starts at $50 /mo Start FREE
Professional starts at $250 /mo Book a demo
Enterprise Let's talk Book a demo

Athena AI Agent

Athena reads 100% of open-text responses — not a sample — and turns them into measurable insight
—
Athena also reads reviews from Google, the App Store, Google Play and Trustpilot, so your voice-of-customer picture covers everything people write about you — not just the answers given in your forms
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Automatically groups feedback into recurring topics, with no manual tagging
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Scores the emotional tone of responses and pulls representative quotes
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Athena translates what respondents wrote into one chosen language and keeps the original — switch between versions in analysis, and get both columns in the export
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Athena tags responses in the background, for up to four text questions per form
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Chat with your responses and get answers in plain language, without building a report first
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Athena watches your KPIs 24/7 and decides which movements actually matter for the business
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When a score moves outside the expected range, Athena flags the anomaly and summarizes what changed
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Athena investigates what caused a change — segment, channel or product area — and drills down by segment
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Ranks topics by their positive and negative impact on your metrics
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A concrete, prioritized list of next steps based on what customers say
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One AI-curated dashboard: trends, themes from open-ended feedback and the action plan for this week
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Athena pings the team where they already work whenever something needs attention
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AI-generated reports on a schedule, delivered without anyone on the team running them
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Weekly and monthly
Custom schedule
Query Athena straight from ChatGPT, Claude or Cursor through the MCP server
—
Athena surfaces accounts behaving like the ones that churned before them
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Summaries written for board-level communication, in your reporting format
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—
Admins control exactly which fields and surveys Athena is allowed to query
—
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Usage limits and support

Number of forms
Unlimited
Unlimited
Unlimited
Number of questions per form
Unlimited
Unlimited
Unlimited
Monthly responses limit
500
1 000
Custom
File upload limit
2GB
4GB
Custom
GDPR Compliance
A ready-made processing agreement you accept electronically — no clause negotiation, no lawyers involved
—
An agreement negotiated to your legal team's requirements, with your clauses and signatures from both sides
—
—
Helps you build surveys and questions. Analysis of collected results is handled separately by the Athena agent
Support channels
Email
Chat, email and phone
Chat, email, phone and a dedicated Slack channel
A dedicated manager who helps your team hit the goals of your feedback program
—
—
VIP onboarding and training
—
—
We move your surveys, collected responses and contact database over from your current tool
—
—
Sign in through your corporate identity provider over SAML 2.0 — Okta, Microsoft Entra ID, Google Workspace and others
—
—
A second sign-in factor on every account regardless of plan — we don't keep security behind a price gate
A record of sign-ins and user activity on the account, ready for a security audit
—
—
The US standard for protecting medical data — needed when you survey patients or work with US healthcare
—
—
Pick the region where your responses are stored and processed, so the deployment matches your compliance requirements
—
—
How long we keep your responses. On Enterprise we set it to match your organization's retention policy
—
—
Configurable
Paying yearly cuts the bill by 20%. On Enterprise we agree the terms with you
Monthly or yearly
Monthly or yearly
Custom terms
On Enterprise we count the limit across the year, so a seasonal spike in research doesn't burn the whole allowance in one month
Monthly
Monthly
Monthly or yearly
An invoice with payment terms and a bank transfer instead of a card — the way procurement needs it
—
—

Access and permissions

Number of accounts
1
3+
Custom
Group forms on your dashboard by client, department or campaign
Add teammates to your organization account instead of sharing a single login
—
Work on the form, its distribution and its results together without handing over an account
—
Give each person access only to the projects they are meant to work on
—
Everyone gets their own scope of permissions — from viewing results only, through editing the form, to publishing and managing the team
—

Branding

Use a template
Specially designed form themes
Custom themes library
Add your brand logo
—
Custom links
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Choose a unique subdomain to use across all your forms
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Colors, typography and theme layout across your forms and the reports you share
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You decide what title, description and image someone sees when you drop the link into Facebook, LinkedIn or Slack
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—
Add custom fonts
—
—
Connect a custom domain to your account
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Form customization

Keyboard-operable surveys, screen-reader labels on every field, themes meeting the 4.5:1 contrast minimum and errors tied to their field
From open text, scales and NPS, through matrices and rankings, to sliders, points allocation and file upload
25+
25+
25+
Save a vetted question once and insert it in later surveys, so your team asks the same way everywhere
Show different endings to different respondents based on your form logic. Trigger order summaries, thank you notes, or even feedback requests.
Each respondent only sees the questions that apply to them — the form skips the rest based on their earlier answers
Drop what the respondent answered earlier into a later question — along with variables, hidden fields, scores or prices
Solve scores, prices, quiz results with questions designed to qualify leads, order forms, and more.
Score the answers and end with a result or a matching profile — from a knowledge test to a “which product suits you” quiz
The form quietly tracks values of your own — points, a cart total, an assigned segment — and uses them in its logic
—
Use data you already have, track information about your respondents, and make your forms more personal.
—
Create forms in multiple languages
The form opens in the respondent's browser language, and a parameter in the link takes priority when you need to force a specific version
One click translates the whole survey into another language, and you can still fix any wording by hand afterwards
Adding video to questions
Prevent spam with reCaptcha
Stops the same person from submitting the same form more than once
One vote per person, tallied as they come in and revealed only once voting closes
Random question order
File upload question
The form stops accepting submissions on a set day or once it has collected the number of responses you asked for
Password protect the form
Let respondents rate something on a scale between two opposing terms
—
Let respondents distribute a set number of points between different options
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Redirect after submission
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Coupon codes support
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Respondents see no mention anywhere of the tool the form runs on
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—
Decide how many responses each segment should contribute — 200 from women and 200 from men, say — and the form closes each quota once it fills up
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Run two versions of your questions or design against randomly split traffic and see which one ends with a higher completion rate
—
—

Sharing

One address you can drop into an email, a chat, a social post or your signature
A code that opens the survey — for a receipt, a poster, a sticker on site or product packaging
The survey on a tablet at a reception desk, in a shop or at a conference stand, opened in a kiosk browser that blocks the way out to other apps
Identify respondents and track opens and clicks on the invitations you send
Sending email from your own address
—
SMS Distribution
—
WhatsApp Distribution
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Keep your recipients in one place and build send lists from them for future studies
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Automatically send reminders to people who haven't completed the survey
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Repeatable research programs — sends fire automatically on a set cycle, with no need to launch each wave by hand
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—

Website and in-app surveys

Side ribbon, corner widget, button or satisfaction widget — pick how discreetly you want to ask
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A survey woven into your page layout through an iFrame — no popup involved
—
Copy the generated code and paste it into your page template or CMS
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Launch the widget without touching page code, and each submitted response pushes an event to the GTM data layer
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Install the plugin and drop the survey in with a Gutenberg block, a shortcode or an iFrame — without touching your theme
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The Segment user identifier travels into the response, so feedback ties straight back to the customer profile
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The native SDK shows the survey inside your app, without pushing the user out to a browser
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Cross-platform apps embed the survey with the same SDK, without writing a separate bridge to native code
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Display targeting

Limit the survey to specific pages or URL patterns — the checkout alone, or just the help section
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Triggering after time on page
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Triggering after scrolling
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Decide how often the same person can see the survey — once a day, once a month, or only ever once
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The widget switches itself on and off on a set date — for the length of a campaign, a season or chosen opening hours
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Anyone who already answered or closed the survey will not be shown it again
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The survey appears as the cursor heads out of the browser window — the last moment to ask why someone is leaving
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Ask only a set percentage of visitors so you don't wear out your whole audience
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The survey fires on a specific event — a purchase, a completed task, or the nth use of a feature
—
Aim the survey at chosen product segments — premium accounts past their first month, for instance
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Integrations

Basic covers everyday tools: spreadsheets, drives, chat and analytics tags. Pro adds CRM, marketing automation, customer support, data warehouses plus the API and webhooks
Basic
Basic & Pro
Basic & Pro
Pull responses and manage forms programmatically from your own systems
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Push every response to your own endpoint the moment it arrives
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Reviews from Google, the App Store, Google Play and Trustpilot land in your account and go into Athena's analysis alongside your survey responses
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Zapier
Google Sheets
Excel Online
Google Drive
Dropbox
Slack
Microsoft Teams
Google Analytics
Google Tag Manager
Meta Pixel
Google Calendar
Trello
Notion
Salesforce
—
HubSpot
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Pipedrive
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Zoho CRM
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Freshsales
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Klaviyo
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Mailchimp
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ActiveCampaign
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Brevo (formerly Sendinblue)
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GetResponse
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MailerLite
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SALESmanago
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Marketo
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Pardot
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Customer.io
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Braze
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Segment
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Intercom
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Zendesk
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Freshdesk
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LiveChat
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Front
—
Jira
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monday.com
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Airtable
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Calendly
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Make
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n8n
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Shopify
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Stripe
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Twilio
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Google BigQuery
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Mixpanel
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FullStory
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Smartlook
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Trustpilot
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Google Reviews
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App Store and Google Play
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Automate your workflows

The people you pick get a message whenever someone completes the form
A confirmation sent to the person who filled in the form — a thank-you note or a summary of their answers
A happy customer gets a link to Google or an app store review on the closing screen, while an unhappy one goes down a private path that alerts your team
Automated scoring
Trigger actions from responses and respondent data: notify the right person, update a CRM record, fire a webhook or launch a follow-up survey
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Branching, delays and conditions drawing on data from your own systems — for scenarios a single action can't cover
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—

Analysis

Download raw responses as a spreadsheet and crunch them your own way in your own tooling
Export summary to PDF
Visualize performance over time
Cross tables
Filter results
Delete respondents
You also see answers from people who dropped out midway — along with the question where they gave up
Filter hidden variables
—
Label responses by hand with tags of your own, separately from the ones Athena assigns automatically
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Dedicated reports
—
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Share reports publicly
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Frequently
Asked
Questions

How to start?

Pick the response volume you need on the Essential plan and start a free trial by clicking Sign up. If you would rather see the platform first, book a demo with our team.

Is there a free plan?

Yes. The Responsly free plan includes 50 responses per month.

Is there a discount if I pay yearly instead of monthly?

Yes, you will get 20% off.

Does Responsly work on all devices?

Of course! It works great on mobile, tablet, and desktop.

Do you offer discounts for NGOs?

Yes. Please get in touch with us.

How does the response limit work?

Every plan comes with a set number of responses per month. If you reach the limit, you cannot collect new responses until the next billing cycle. Upgrading to a higher plan will increase the limit.

Is my data safe?

The security and integrity of your data are critically important to us. Your data in transit is encrypted using TLS 1.2, redundant backups are in place, and we comply with CCPA and GDPR.

Do you offer more than just survey software?

Yes! Surveys are the foundation of our business. We also offer a complete solution for managing customer, employee, and user experiences.

How can I get in touch?

Visit our Help Center or — we'd be happy to assist you.

Turn feedback into business advantage